[Notice] Fair Play Enforcement and Upcoming Improvements
Dear Masters,
We sincerely apologize for the inconvenience caused by unauthorized program use and abnormal scores in the rankings, and for not keeping you better informed of our response.
We would like to share an update on the actions taken so far and the improvements we plan to introduce.
■ Actions Against Accounts Using Unauthorized Programs
Accounts confirmed to have used unauthorized programs in violation of our Operations Policy are being permanently banned. Details are provided in our Account Suspension Notices.
We continue to investigate violations and apply account restrictions independently of the update review process.
■ Upcoming Improvements
1. Blocking Abnormal Battle Records and Automatically Restricting Repeat Offenders
- A system will be added to prevent abnormal battle results from appearing in the rankings and automatically restrict accounts involved in repeated violations.
2. Hero Details for Top-Ranked Players in Dimensional Singularity
- Selecting a hero on a top-ranked player’s team information screen will display that hero’s stats and equipped gear.
3. In-Game Reporting
- A reporting feature will be added to the team information screens in Dimensional Singularity and World Boss, allowing you to report suspicious accounts directly.
4. Improved Login Information for Restricted Accounts
Currently, the last login time for a restricted account is updated whenever the account attempts to log in. This can make it appear that the account is still accessing the game after being restricted.
The account remains restricted and cannot access the game, even if a login attempt updates its last login time.
- Login attempts by restricted accounts will no longer update their last login time.
- The login pop-up will be improved to clearly indicate when an account is restricted.
■ Planned Update Schedule
Development and testing are complete, and we plan to introduce these improvements with the 11/17 (Tue) update.
The schedule may change depending on the store review process. Any changes will be announced in a separate notice.
We apologize again for the continued inconvenience caused by the delay in implementing these improvements.
We will continue to investigate unauthorized program use and take action to maintain a fair gaming environment for all Masters.
Thank you.